Warranty and service conditions

Guarantee of collection, repair and return (Pick up & return “PUR”) for Point products of View (portable and PCs) will be served by Comserve Network Holding company B.V. (CSN) located in `s-Hertogenbosch (Holland).

In the case of a defective product according to the guarantee during the guaranteed period, the client must right to ask for the service of collection, repair and return. Before asking for the service he must verify that:

• they have lowered and installed drivers present, but this has not solved the problem.

• The recovery software has been executed, but this has not solved the problem

If these two steps do not solve the problem, the client can make use of the service of collection, repair and return. For it the client will have to fill in the form. There are 3 possibilities:

• (DOA) DEAD on arrival: within the term of 15 days from date of purchase of the invoice

• Service of collection, repair and return: within the first year from the date of purchase of the invoice

• Service of shipment, repair and return: within the second year from the date of purchase of the invoice