Repair and return (Second year)
Of guarantee of shipment, repair and return for Point products of View (portable and PCs) will be served by Comserve Network Holding company B.V. (CSN) located in `s-Hertogenbosch (Holland).
In the case of a defective product according to the guarantee during the guaranteed period, the client must right to ask for the service of shipment, repair and return. Before asking for the service he must verify that:
• They have lowered and installed drivers present, but this has not solved the problem.
• The recovery software has been executed, but this has not solved the problem
If these two steps do not solve the problem, the client can make use of the service of shipment, repair and return. For it the client will have to fill in the form.
Spent 1 year after the date of the purchase invoice, the client will have to fill in the form. In this case, the client will have to fix the product shipment by his own account and the product to be will repair and it will be sent of return. Also the client will have to send the packed good product in a box of neutral colour, with his cables, and in applicable case the battery, besides the original invoice of purchase.
The client will have to send the product to the following direction:
ComServe Network Netherlands B.V.
Ruwekampweg 11
5222 AT `s Hertogenbosch
The Netherlands
• Before sending the product the client will have to make sure:
• to make a backup of all programs, data and contents stored in its product
• to include a copy of the original invoice of the purchase
• Appropriately to pack the product in a box of neutral color, including cables and in applicable case the battery.
Point of View does not become person in charge by caused damages in case these damages have been caused by bad packing of the product.
Point of View becomes person in charge of loss or damages in the product only in the following cases:
• while he is in possession of Point of View
• in transit in the cases in that Point of View is responsible by the positions for the transport.
Point of View does not become person in charge of losses in case him client cannot present/display “test of collection”.
The Point products of View are guaranteed against defects of mechanical failures or electrical interns, by a period of 24 months. The guarantee of the battery is limited 6 months from the date of purchase except opposite information in the manuals. Once exceeded the period of 6 months from the date of purchase, the change of the battery, it will be received. The validation of the guarantee is realized with the invoice of purchase or similar.
I have read and acceptance the conditions of use and the service.
